The Apollo Victoria Theatre continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues. Suitcases and large bags will not be admitted into the Theatre. Many thanks for your cooperation.
The Elixir Bar is open exclusively for show ticket holders an hour and a half prior to the show commencing. Relax in an ambient setting and unwind with speciality cocktails, wines and beers before enjoying a wonderful evening of theatre. There are additional bars on each level of the venue. All drinks can be taken into the auditorium as long as they are in a plastic cup – which can be obtained from any of our bars.
Alternatively, download the Ordertorium app to order your drinks and snacks to be delivered straight to your seat. Orders can be placed anytime on the day of your visit, and will be delivered once you’re seated comfortably.
The Apollo Victoria Theatre has both male and female toilets on each level as well as disabled facilities in the Circle.
A cloakroom is available for people who wish to leave heavy coats. Please note we do not accept suitcases, rucksacks and large bags. A left luggage facility is available in Victoria Station (beside Platform 8). Please note that the venue is not responsible for any loss or damage of personal belongings.
The Cloud is available in the venue for customers to connect to and enjoy free internet access. However, phones should always be switched off for the duration of the performance.
During a performance all lost property found is held at the Cloakroom situated within the main foyer. After this time, please contact the Apollo Victoria Theatre stage door on 020 7592 1444. Please note that the venue is not responsible for any loss or damage of personal belongings.